Examining the health service satisfaction levels of children with visual impairment
Abstract views: 32
/ 
PDF downloads: 17
DOI:
https://doi.org/10.26900/hsq.2288Keywords:
Children with visual impairment, low vision, health serviceAbstract
It is aimed to examine the difference between the satisfaction levels of children with visual impairments with the health services they receive according to some variables. The study examining the satisfaction levels of children with visual impairments with the healthcare services they receive is descriptive and was conducted between 1 August 2023 and 12 October 2023. The study population consisted of children with visual impairment. The sample consisted of 120 visually impaired children who voluntarily participated using the simple sampling method from the non-probability sampling method and were selected with their own and parental consent. Data were collected online with the support of the children’s parents. Sociodemographic data form (gender, age, educational level, disability level, social security) and health service satisfaction scale were used to collect data. SPSS 25.0 data analysis program was used to statistically analyze. Notably, 33.3% (66.7%) of the children with visual impairment were girls (boys). Regarding educational level, 51.7%, 34.2%, and 14.2% were primary-school, secondary-school, and highschool students, respectively. Visually impaired children participating in the research; The relationship between sociodemographic factors (such as gender, health insurance type, educational status, disability level, age) and the health service satisfaction scale was found to be high and showed a significant difference (p <0.05).
Sociodemographic factors are important for evaluating satisfaction with health services among children with visual impairment. Future studies should examine satisfaction with health services among children with visual impairment and address relevant problems. Since studies on the level of utilization of health services in children with visual impairment are insufficient and the reason for this is difficult in terms of specificity and accessibility, providing alternatives to research in this field will guide future research.
Downloads
References
Kavuncubaşı Ş. Yıldırım S. Hospital and Health Institutions Management [in Turkish]. 5nd ed. Ankara: Siyasal Bookstore; 2000. 295 p.
Ministry of Health, Public Health Institution of Turkey. (2012, November 5). Basic information guide on accessibility for people with disabilities in health institutions. https://khgmcalisanhaklaridb.saglik.gov.tr/TR 42820/saglik-kurumlarindaengelli-bireyler-icin-ulasilabilirlik-temel-bilgilerrehberi.html/Accessed Date: 17 March 2024.
Ministry of Health, General Directorate of Primary Health Care Services. Circular on the Presentation of Health Services for Persons with Disabilities. 2010:79.
Koç M. Problems experienced by disabled individuals, Sakarya example. (unpublished research). Sakarya University Faculty of Arts and Sciences/Department of Social Work. 2021; “in press”.
Family and Social Services. (2020, December 12). General directorate of disabled and elderly services in Turkey. https://www.aile.gov.tr/eyhgm/haberler/yaklasik-11-bin-gorme-engellikamudaistihdam-edildi/Access Date: 17 March 2023.
Ercan İ, Ediz B, Kan İ. Scale developed to measure service satisfaction for non-technical dimension in health institutions. Journal of Uludağ University of Medical Faculty. 2004;30(3):151-7.
Hair JF, Black WC, Babin BJ, Anderson RE, Tatham RL. Multivariate Data Analysis. 2nd ed. Upper Saddle River, New Jersey: Pearson Education Limited. 2013. 740 p.
Rahi JS, Manaras I, Tuomainen H, Hundt GL. Health services experiences of parents of recently diagnosed visually impaired children. Br J Ophthalmol. 2005;89(2):213-8. doi: 10.1136/bjo.2004.51409.
Açıl D, Ayaz S. Screening of visually impaired children for health problems. ANR. 2015;9(4):285-90. doi: 10.1016/j.anr.2015.06.004.
Reddy KVKK, Sharma A. Prevalence of oral health status in visually impaired children. J Indian Soc Pedod. 2011;29(1):25-7. doi: 10.4103/0970-4388.79922.
Bhandary S, Shetty V, Hegde AM, Rai K. Knowledge of care providers regarding the oral health care of visually impaired children. JOCPD. 2013;37(4):385-9. doi: 10.17796/jcpd.37.4.y0485840t6320101.
Priyadarshini P, Pushpanjali K, Sagarkar A, Shenoy S. Assessment of oral health status among visually impaired children. JDOR. 2015;11(1):3-6. doi: 10.4103/jpbs.jpbs_381_21.
Rahi JS, Manaras I, Tuomainen H, Hundt GL. Engaging families in health services research on childhood visual impairment: barriers to, and degree and nature of bias in, participation. Br J Ophthalmol. 2004;88(6):782-7. doi: 10.1136/bjo.2003.033258.
Tagelsir A, Khogli, AE, Nurelhuda NM. Oral health of visually impaired schoolchildren in Khartoum State, Sudan. BMC Oral Health. 2013;13:1-8. doi: 10.1186/1472-6831-13-33.
Boulton M, Haines L, Smyth D, Fielder A. Healthrelated quality of life of children with vision impairment or blindness. DMCN. 2006;48(8):656-61. doi: 10.1111/j.1469-8749.2006.tb01335.x
Flanagan NM, Jackson AJ, Hill AE. Visual impairment in childhood: Insights from a community‐based survey. Child Care Health Dev. 2003;29(6):493-9. doi: 10.1046/j.1365-2214.2003.00369.x
Qtoof, KI, Zein KS. The availability and satisfaction of assistive services for visually impaired students and their families from the point of view of teachers and parents. Res Militaris 2022;12(5):1473-84.
Aggarwal T, Goswami M, Dhillon JK. Assessment of oral health educational program on oral health status of visually impaired children in New Delhi. Spec Care Dent. 2019;39(2):140-6. doi: 10.1111/scd.12354.
Knight VF, Khairi NM, Omar R, Ramlee A, Isa MM. Characteristics of visually impaired children aged below 4 years in two public tertiary hospitals in Selangor, Malaysia. MJPHM. 2018;1:18-25.
Nellis AC. Parenting satisfaction in parents of severely visually impaired children with and without co-occurring impairments. Capella University Dissertations Publishing. 2005.
Perrin JM. 2. health services research for children with disabilities. Milbank Q. 2002;80(2):303-24. doi: 10.1111/1468-0009.t01-1-00005.
Cabral IE, Moraes. JR. Family caregivers articulating the social network of a child with special health care needs. Rev Bra. Enferm. 2015;68:1078-85. doi: 10.1590/0034-7167.2015680612i.
Marcon SS, Dias BC, Neves ET, Marcheti MA, Lima RAGD. (In)visibility of children with special health needs and their families in primary care. Rev Bras Enferm. 2020;73(4):1-6. doi.org/10.1590/0034-7167-2019-0071.
Särkikangas U, Autio M. Families with special needs children consuming social and health care services–visible and invisible activities of daily life. In Teoksessa Evert Gummesson, Cristina Mele & Francesco Polese (toim.) Proceedings of the 5th Naples Forum on Service: Service Dominant Logic, Network and Systems Theory and Service Science: Integrating three Perspectives for a New Service Agenda. Sorrento: Naples Forum on Service 2017.
Harrison JA, Thomson R, Banda HT, Mbera G.B, Gregorius S, Stenberg B. Access to health care for people with disabilities in rural Malawi: What are the barriers? BMC Pub Health. 2020;20(1):1-17. doi: 10.1186/s12889-020-08691-9.
Lee JKY, Yuen AWT, Leung KPY, Li JTW, Bae, SY, Chan YY, et al. Oral health status and oral healthrelated behaviours of Hong Kong students with vision impairment. In Healthcare. 2024;12(3):391. doi: 10.3390/healthcare12030391.
Shankar KS, Arumugham M, Mohammed MAA, Sandhu SK, Bennadi D, Verma J, et al. Effectiveness of oral health education interventions using braille on oral health among visually impaired children: Proposal for a systematic review. J Pharm Bioallied Sci. 2024;16(1):97-101. doi: 10.4103/jpbs.jpbs_892_23.
Zhao Z, Huang M, Wang Z, Lyu S, Wang, H. A human-centred design strategy for selftraining healthcare service among visually impaired persons. Design J. 2023:1-22. doi:10.1080/14606925.2023.2225718.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Holistence Publications
This work is licensed under a Creative Commons Attribution 4.0 International License.
When the article is accepted for publication in the HSQ authors transfer all copyright in the article to the Holistence Academy Ar-Ge Yazılım Yayıncılık Eğitim Danışmanlık ve Organizasyon Ticaret Ltd. Şti.The authors reserve all proprietary right other than copyright, such as patent rights.
Everyone who is listed as an author in this article should have made a substantial, direct, intellectual contribution to the work and should take public responsibility for it.
This paper contains works that have not previously published or not under consideration for publication in other journals.
