Yerel yönetimlere uyarlanmış dengeli sonuç kartı uygulaması ve Küçükçekmece Belediyesi örneği

Nesrin BAŞPINAR; Turgay İKİER; Naciye KAYA

doi:10.15637/jlecon.8.3.10

Application of balanced results card adapted to local goverments and Küçükçekmece Municipality example

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Authors

Nesrin BAŞPINAR Küçükçekmece Municipality/TURKEY https://orcid.org/0000-0001-9359-217X
Turgay İKİER Küçükçekmece Municipality/TURKEY https://orcid.org/0000-0001-5653-6910
Naciye KAYA Adalar Municipality/TURKEY https://orcid.org/0000-0002-3214-7395

DOI:

https://doi.org/10.15637/jlecon.8.3.10

Keywords:

strategic management, performance measurament, performance management, balanced scorecard

Abstract

It is known that a good performance audit increases accountability in public services and the trust of citizens in the municipality. For this reason, the Balanced Scorecard application is seen as an application method with proven effectiveness in measuring performance, especially in enterprises. However, its awareness in local governments is very low.It is thought that this research will be a work that will shed light on all local local governments and its applicability in local governments will increase.

As a result of the study; Küçükçekmece Municipality Performance Report Card (Balance Scorecard) was prepared. In addition, it was observed that the dimensions in the Balanced Scorecard correspond to the strategic areas determined by the municipalities and that the municipalities have implemented the Balanced Scorecard for performance management, but they are not aware that they have implemented it.

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References

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https://kucukcekmece.istanbul/Content/dosya/7837/performans-programi-2017-54391-2632485.pdf

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Published

2021-07-31

How to Cite

BAŞPINAR, N., İKİER, T., & KAYA, N. (2021). Application of balanced results card adapted to local goverments and Küçükçekmece Municipality example. Journal of Life Economics, 8(3), 389–400. https://doi.org/10.15637/jlecon.8.3.10

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Issue

Vol. 8 No. 3 (2021): Vol.8 No.3 (2021)

Section

Research Articles

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