Evaluation of interventions to reduce burnout syndrome of healthcare workers with AHP and COPRAS methods

Abstract

The aim of this study was to identify the most beneficial interventions to reduce burnout in healthcare professionals. The interventions and the criteria to be evaluated were identified as a result of the literature review and their weights were determined by 7 experts from the fields of health management, organizational behaviour, health communication and psychology using the AHP (Analytic Hierarchy Process) method. According to the criteria weights, the most beneficial interventions were ranked using the COPRAS (Complex Proportional Assessment) method. According to the results of the analysis, the most beneficial interventions for reducing burnout were found to be workload management and job sharing, regulation of working hours, and employee recognition and reward programmes. Healthcare organizations should establish clear guidelines to determine appropriate staffing levels and develop evidence-based workforce planning models to reduce excessive workload. Governments and policymakers should enforce working time regulations in line with international occupational health and safety standards and act as monitors to ensure fair working conditions. It is also important to integrate into organizational culture initiatives that recognize and value the contributions of health workers.