ÇELİK, H.; GÜLER, M. PERSPECTIVES OF THE MANAGERS IN THE TELECOMMUNICATION SECTOR ON CUSTOMER LOYALTY. JOURNAL OF AWARENESS, [S. l.], v. 3, n. 2, p. 73–86, 2018. DOI: 10.26809/joa.2018239561. Disponível em: https://journals.gen.tr/index.php/joa/article/view/375. Acesso em: 7 may. 2024.