ISRAFILZADE, K. Conversational marketing as a framework for interaction with the customer: Development & validation of the conversational agent’s usage scale. JOURNAL OF LIFE ECONOMICS, [S. l.], v. 8, n. 4, p. 533–546, 2021. DOI: 10.15637/jlecon.8.4.12. Disponível em: https://journals.gen.tr/index.php/jlecon/article/view/1648. Acesso em: 23 nov. 2024.